Returns & Exchanges

At Amandanoviasdress, we want you to feel beautiful and confident in your purchase, which is why we offer a 14-day return window for eligible items in their original condition. Please note that custom-sized gowns and personalized orders are final sale and cannot be returned or exchanged.

1

Initiate Your Request

Contact our customer support team within 14 days of receiving your order to request a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the unworn, unwashed item with all original tags and protective packaging included to ensure the return is accepted.

3

Ship the Item

Affix the provided return label or use a tracked shipping service to send the package back to our international distribution center.

4

Quality Inspection & Refund

Once our artisans inspect the garment for quality compliance, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing